Privacy Policy

Effective Date: February 1, 2026
Last Updated: February 1, 2026

Learn Dutch with AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and educational platform at learn-dutch-with-ai.com.com (the “Platform”).

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, use our services, or contact us, we may collect:

1.2 Automatically Collected Information

When you access the Platform, we automatically collect:

1.3 Third-Party Information

We may receive information about you from:

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Platform Services

2.2 Communication

2.3 Improvement and Analysis

2.4 Marketing (With Your Consent)

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or adjusting your account settings.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

4.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent, such as:

5. Your Data Rights

Depending on your location, you have the following rights regarding your personal information:

5.1 Access and Portability

5.2 Correction and Deletion

5.3 Restriction and Objection

5.4 Withdraw Consent

If we process your data based on consent, you have the right to withdraw that consent at any time.

5.5 Exercising Your Rights

To exercise any of these rights:

For EEA residents, you also have the right to lodge a complaint with your local data protection authority.

6. Data Retention

We retain your personal information for as long as necessary to:

Account Data: Retained while your account is active. After account deletion, we retain certain data for legal and operational purposes (typically 6-12 months).

Learning Data: Anonymized and aggregated for research purposes after account closure.

Communication Data: Retained for customer service purposes for 3 years.

You can request earlier deletion by contacting privacy@learn-dutch-with-ai.com.

7. Data Security

We implement industry-standard security measures to protect your information:

7.1 Technical Safeguards

7.2 Organizational Safeguards

7.3 Payment Security

We do not store your full credit card information. Payment processing is handled by PCI-DSS compliant third-party processors (Stripe, PayPal).

Despite our security measures, no system is 100% secure. We cannot guarantee absolute security but continually work to protect your information.

8. International Data Transfers

Learn Dutch with AI operates from the Netherlands. If you access the Platform from outside the Netherlands, your information may be transferred to, stored, and processed in:

For EU-to-U.S. transfers, we rely on:

9. Cookies and Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Platform. We use cookies and similar technologies (pixels, web beacons) to enhance your experience.

9.2 Types of Cookies We Use

Essential Cookies (Required)

Performance Cookies (Optional)

Functional Cookies (Optional)

Marketing Cookies (Optional)

9.3 Managing Cookies

You can control cookies through:

Note: Disabling essential cookies may prevent you from using certain Platform features.

10. Children’s Privacy

The Platform is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@learn-dutch-with-ai.com. We will delete such information promptly.

11. Third-Party Links

The Platform may contain links to external websites, services, or resources not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

We will notify you of significant changes by:

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: privacy@learn-dutch-with-ai.com
Website: https://learn-dutch-with-ai.com/contact
Response Time: Within 2-5 business days

Data Protection Officer (DPO): Dirk Jan Bonenkamp

14. Summary: Your Privacy at a Glance

✅ We collect information you provide and automatically through your use of the Platform
✅ We use your data to deliver personalized learning experiences and improve our services
✅ We do not sell your personal information to third parties
✅ We protect your data with industry-standard security measures
✅ You control your data with rights to access, correct, delete, or export your information
✅ We respect your choices regarding marketing communications and cookies

Your trust is essential to us. We are committed to transparency, security, and respect for your privacy.