Effective Date: February 1, 2026
Last Updated: February 1, 2026
Welcome to Learn Dutch with AI. These Terms of Service (“Terms”) govern your access to and use of our website, educational platform, and services at learn-dutch-with.ai (the “Platform”).
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
1. Acceptance of Terms
1.1 Agreement to Terms
By creating an account, accessing content, or using any features of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1.2 Age Requirements
You must be at least 16 years old to use the Platform. By using the Platform, you represent that you meet this age requirement.
1.3 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform with an updated “Last Updated” date. Your continued use after changes constitutes acceptance of the modified Terms.
We will notify you of material changes via:
- Email to your registered address
- Prominent notice on the Platform
- In-app notification upon login
2. Account Registration and Security
2.1 Account Creation
To access certain features, you must create an account by providing:
- Valid email address
- Secure password
- Accurate profile information
You agree to provide truthful, accurate, and complete information and to keep it updated.
2.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
We are not liable for losses resulting from unauthorized use of your account.
2.3 Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent or illegal activities
- Abuse or misuse the Platform
- Fail to pay applicable fees
You may close your account at any time through your account settings or by contacting support@learn-dutch-with.ai.
3. Subscription Plans and Payment
3.1 Subscription Tiers
The Platform offers multiple subscription levels:
- Free Basic Access: Limited content and features
- Self-Study Plan: Full access to learning materials
- Guided Preparation Plan: Includes live group sessions
- Intensive Coaching Plan: Includes personalized coaching
Detailed features and pricing are available at learn-dutch-with.ai/pricing.
3.2 Payment Terms
Billing Cycle: Subscriptions are billed monthly or annually based on your selection.
Payment Methods: We accept major credit cards, debit cards, PayPal, and other methods as indicated at checkout.
Currency: Prices are displayed in Euros (EUR) unless otherwise specified.
Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date.
3.3 Price Changes
We reserve the right to modify subscription prices at any time. Price changes will:
- Be communicated at least 30 days in advance
- Not affect your current billing period
- Take effect upon your next renewal
3.4 Refund Policy
Free Trial: Cancel during the trial period for no charge.
Paid Subscriptions:
- First 14 days: Full refund if you’re unsatisfied (one-time offer per user)
- After 14 days: No refunds for partial periods; you retain access until the end of your billing cycle
- Annual plans: Prorated refunds within 30 days of purchase
Refund requests: Contact support@learn-dutch-with.ai with your account details and reason.
3.5 Cancellation
You may cancel your subscription at any time through:
- Account settings dashboard
- Email to support@learn-dutch-with.ai
Effect of Cancellation: You retain access until the end of your current billing period. No refunds for partial months.
3.6 Failed Payments
If a payment fails:
- We will attempt to process payment again
- You will receive email notifications
- Your account may be downgraded or suspended after multiple failures
- You remain responsible for unpaid fees
4. Platform Use and Restrictions
4.1 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial learning purposes.
4.2 Prohibited Activities
You agree NOT to:
Content Misuse:
- Copy, reproduce, or distribute Platform content without permission
- Share your account credentials with others
- Resell or redistribute access to the Platform
- Download or archive content systematically (scraping)
Technical Interference:
- Use automated tools (bots, scrapers) to access the Platform
- Attempt to bypass security measures or restrictions
- Reverse engineer, decompile, or disassemble any Platform technology
- Introduce viruses, malware, or harmful code
Abuse and Misconduct:
- Harass, threaten, or abuse other users or staff
- Post offensive, defamatory, or illegal content
- Impersonate others or misrepresent your identity
- Engage in fraudulent activities or payment disputes
Intellectual Property Violations:
- Upload content that infringes copyright, trademark, or other rights
- Use the Platform for commercial purposes without authorization
- Create derivative works based on Platform content
Violation of these restrictions may result in immediate account termination and legal action.
4.3 User-Generated Content
When you post comments, forum discussions, or other content:
You retain ownership of your content but grant us a worldwide, royalty-free license to use, display, and distribute it on the Platform.
You represent and warrant that:
- You own or have rights to the content you post
- Your content does not violate laws or third-party rights
- Your content is accurate and not misleading
We reserve the right to remove any content that violates these Terms or is deemed inappropriate.
5. Intellectual Property Rights
5.1 Platform Ownership
All content, features, and functionality on the Platform, including but not limited to:
- Text, graphics, images, videos, audio
- Course materials, lessons, exercises, assessments
- Software, code, algorithms, AI models
- Logos, trademarks, trade names
are owned by Learn Dutch with AI, Violetta Bonenkamp, or our licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2 Restrictions on Use
You may not:
- Remove or alter copyright, trademark, or proprietary notices
- Use our trademarks or branding without written permission
- Frame or mirror any Platform content
- Create competing products or services using our content
5.3 Feedback and Suggestions
If you provide feedback, ideas, or suggestions about the Platform, you grant us a perpetual, irrevocable, royalty-free right to use and implement them without compensation or attribution.
6. AI-Powered Features
6.1 AI Technology Disclaimer
The Platform uses artificial intelligence for:
- Speech recognition and pronunciation feedback
- Personalized learning recommendations
- Progress tracking and adaptive content delivery
- Natural language processing
AI systems are not perfect. You acknowledge that:
- AI feedback is provided as guidance, not absolute truth
- Errors or inaccuracies may occur
- AI recommendations should be supplemented with human judgment
- We continually improve AI accuracy but cannot guarantee perfection
6.2 Voice and Speech Data
When you use speaking practice features:
- Your voice recordings are processed to provide feedback
- Recordings may be stored temporarily for quality improvement
- We do not share your voice data with third parties for marketing
- You can request deletion of voice data at any time
6.3 Personalization
Our AI personalizes your experience based on:
- Your learning progress and performance
- Study habits and engagement patterns
- Stated goals and preferences
You can adjust personalization settings in your account preferences.
7. Third-Party Services and Links
7.1 External Links
The Platform may contain links to third-party websites, services, or resources. We do not endorse or control these external sites and are not responsible for their content, privacy practices, or terms.
Your use of third-party services is at your own risk. We encourage you to review their terms and privacy policies.
7.2 Third-Party Integrations
We may integrate with third-party tools for:
- Payment processing (Stripe, PayPal)
- Analytics (Google Analytics)
- Communication (email services, messaging platforms)
Your use of these integrations is subject to their respective terms and conditions.
8. Disclaimers and Limitations of Liability
8.1 No Guarantee of Exam Success
While the Platform is designed to help you prepare for the Dutch inburgering exam, we do not guarantee that you will pass the exam.
Your success depends on multiple factors including:
- Your individual effort and study habits
- Time invested in preparation
- Prior language experience
- Test-taking abilities
- External factors beyond our control
The Platform provides educational resources and tools but cannot ensure specific outcomes.
8.2 Educational Purpose Only
Content on the Platform is for educational and informational purposes. It should not be considered:
- Official exam materials from DUO or the Dutch government
- Professional immigration or legal advice
- A complete substitute for official courses or tutoring
Always refer to official sources (DUO, IND) for authoritative information about inburgering requirements.
8.3 Platform Availability
We strive to maintain Platform availability but do not guarantee:
- Uninterrupted or error-free access
- Absence of bugs or technical issues
- Compatibility with all devices and browsers
- Permanence of specific features
We may modify, suspend, or discontinue features at any time without prior notice.
8.4 “AS IS” and “AS AVAILABLE”
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF CONTENT
8.5 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEARN DUTCH WITH AI AND VIOLETTA BONENKAMP SHALL NOT BE LIABLE FOR:
Direct Damages: Loss of profits, revenue, data, or goodwill
Indirect Damages: Incidental, consequential, punitive, or special damages
Claims Related To:
- Failure to pass the inburgering exam
- Errors or omissions in content
- Platform downtime or technical issues
- Third-party services or links
- Unauthorized access to your account
Maximum Liability: In any case, our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions do not allow exclusions or limitations of liability, so the above may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Learn Dutch with AI, Violetta Bonenkamp, and our affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:
- Your use or misuse of the Platform
- Violation of these Terms
- Violation of any laws or third-party rights
- Content you post or submit
- Disputes with other users
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.
10.2 Arbitration Agreement
For users outside the EU: Any dispute arising from these Terms or the Platform shall be resolved through binding arbitration rather than in court, except for small claims court disputes.
For EU users: You retain the right to bring disputes in your local jurisdiction as provided by EU consumer protection laws.
10.3 Class Action Waiver
You agree to resolve disputes on an individual basis. You waive the right to participate in class actions, class arbitrations, or representative actions.
10.4 Informal Resolution
Before initiating formal proceedings, contact us at legal@learn-dutch-with.ai to attempt informal resolution. We commit to good-faith efforts to resolve disputes amicably.
11. Termination
11.1 Termination by You
You may terminate your account at any time by:
- Using the account closure feature in your dashboard
- Contacting support@learn-dutch-with.ai
11.2 Termination by Us
We may suspend or terminate your account immediately, without notice, if:
- You breach these Terms
- We suspect fraudulent, abusive, or illegal activity
- Required by law or legal process
- We cease Platform operations
11.3 Effect of Termination
Upon termination:
- Your right to access the Platform ends immediately
- You remain liable for unpaid fees
- We may delete your account data (subject to legal retention requirements)
- Provisions that should survive termination (e.g., disclaimers, indemnification) remain in effect
11.4 Data After Termination
You can request a copy of your data before account closure by contacting privacy@learn-dutch-with.ai. We will provide your data within 30 days.
After account deletion, we may retain certain information for legal, tax, or operational purposes as described in our Privacy Policy.
12. General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Learn Dutch with AI regarding the Platform.
12.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
12.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
12.4 Assignment
You may not assign or transfer your rights under these Terms without our consent. We may assign our rights without restriction.
12.5 Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or technical failures.
12.6 Language
These Terms are written in English. Translations may be provided for convenience, but the English version governs in case of conflicts.
13. Contact Information
For questions about these Terms:
Email: legal@learn-dutch-with.ai
Support: support@learn-dutch-with.ai
Website: https://learn-dutch-with.ai/contact
Company Information:
Learn Dutch with AI
Founder: Violetta Bonenkamp
Website: https://mean.ceo
Response Time: Within 2-5 business days
14. Summary: Key Terms at a Glance
✅ You must be 16+ to use the Platform
✅ Subscriptions auto-renew unless you cancel
✅ 14-day refund window for new subscriptions
✅ No exam guarantee – your success depends on your effort
✅ Don’t share, resell, or scrape content
✅ We own Platform content – you license it for personal learning
✅ AI provides guidance, not absolute truth
✅ Limited liability for exam outcomes or technical issues
✅ Disputes resolved under Netherlands law
✅ We can terminate accounts for Terms violations
By using the Platform, you agree to these Terms. Use responsibly, study diligently, and reach out if you have questions.
© 2026 Learn Dutch with AI | All Rights Reserved
Created by Violetta Bonenkamp | mean.ceo
Last updated: February 1, 2026